Cancellation:
You are entitled to cancel your order before shipping without giving any reason for doing so.
If the product is in processing state and order has been cancelled means 80% amount will be refunded.
If the product is shipped and order has been cancelled means no amount will be refunded.
Returns:
If you are not happy with your purchase, we will accept a Return of an unused product within 3 days from time of delivery. You need to Submit A Ticket for Return request.
Discounted items are not eligible for a return.
Please allow 1-3 days for your return to be processed.
Returned items must be delivered to us unused, in original packaging and in the condition, they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment; therefore, we recommend an insured and trackable mail service.
Once we receive the returned item then we will give a 80% refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may not provide refund. All goods will be inspected on return.
Lemuria Enterprise
support@lemuriaenterprise.com